How to Disable WINDOWS INK – Photoshop Bug with Wacom Tablets (2018)

How to Disable WINDOWS INK – Photoshop Bug with Wacom Tablets (2018)

August 19, 2019 100 By Peter Engel


[Aaron Rutten] Recently, Microsoft Windows
has made some major changes in the settings for Windows ink. And these changes can affect
photoshop and your drawing tablet. For example,
one of my viewers, Terry, says… “For some reason, my pen basically grabs the page and moves it up or down,” “but it draws left and right…” “I’ve tried everything I can think of…” “When I have Windows Ink on,
it moves the page…” “If I don’t have Windows Ink on, then there is no pressure. Help!” This is a bug that Wacom is aware of and they have a
solution for fixing it. I’ll go ahead and
walk you through all the steps. So what’s happening here is
if you draw a left or right, you can draw a line, but if you try
to draw up or down, then it ends up panning your page. And again, this is a
Windows Ink bug not a Wacom tablet bug. So essentially all we need to do is turn
off Windows ink. And that sounds simple enough, right? But as Terry mentioned, if we turn off Windows Ink,
then we don’t get any pen pressure because Photoshop is dependent on
Windows Ink for pen pressure… or is it? So let’s go ahead and look at our Wacom Tablet Properties… Now this setting could
be in a few different places depending on the
model of tablet that you have. I have the Cintiq 27 QHD Touch, so I’m going to click on my Pro Pen here and then under Calibrate is where I will find “Use Windows Ink.” So I’m going to
uncheck that. Now if we close out Wacom Tablet Properties
and we go back to Photoshop, now I’m able to draw,
but I have no pen pressure. I can’t make my line thinner or wider
depending on how hard I press down. And that’s not good. So what we need to do is,
we need to sort of hack Photoshop in order to use the WinTab drivers,
rather than using Windows Ink. So I will go ahead and minimize
Photoshop for a second here. I’ll right-click on my desktop and I’m going
to create a new text document. I’ll go ahead and just
double click on that to open it and within that text file we want it to say, UseSystemStylus 0
(All one word with each word capitalized, space, 0) Then we want to go ahead and save this. And we want to name this file: PSUserConfig
and it should be a .txt file.
[Notepad is txt by default] Now, we want to locate a folder on our computer… I’ll go ahead and do a search
for Adobe Photoshop on my computer and the folder that we want is called:
Adobe Photoshop CC Settings. That’s found in Users/App Data/Roaming/Adobe/Adobe
Photoshop… Within that folder, we’ll just simply move
that text file we created into it. Now we’ll want to, of course,
close Photoshop and then reopen it and now if we draw we have pen pressure! And if we go back to our
Wacom Tablet Properties… and we look under calibrate… Windows Ink is disabled and everything’s good. Now, I wasn’t having this problem,
but I’m actually pretty psyched about this because I don’t like using Windows Ink and I’d prefer to have
it turned off. And now I can use Photoshop without needing Windows Ink to
be on, so this is a great. If this video helped you take a quick second to click
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digital art videos like this. Thanks for watching and I’ll
see you next time.